Anand Gupta

Professional @ Tech Mahindra Pvt. Ltd. – Mumbai

problem- anandgupta10420@gmail.com 7039817462
Current CTC
3.6 LPA
Expected CTC
4.5 LPA
Notice Period
30 Days
Experience
4.7 Years
Profile Summary

Experienced Customer Service Professional with 5+ years of experience in customer
support, escalation handling, client coordination, and customer satisfaction across
healthcare, banking, e-commerce, and BPO sectors. Skilled in communication, problem-
solving, CRM handling, and maintaining high customer satisfaction standards.

Work Experience
2025 – 2026
Tech Mahindra Pvt. Ltd. – Mumbai
  • Customer Service Executive – Holiday Planning Team
2023 – 2025
Customer Service Executive – Escalation L2
Thyrocare Technologies Ltd. – Mumbai
2021 – 2023
Customer Service Executive
Aarman Solutions Pvt. Ltd. (Pharmeasy) – Mumbai
2021 – 2021
Customer Service Representative (Kotak 811 Process
Eureka Outsourcing Solutions Pvt. Ltd. – Mumbai
  • Customer Service Representative (Kotak 811 Process)
Education
Mumbai University
B.Com in General
2019 - 2020
Maharashtra State Board | 2016 – 2017
Intermediate in General
2016 - 2017
Maharashtra State Board | 2014 – 2015
High School in General
2014 - 2015
Resume Preview
Resume
ec9932bfdc704c3cae77ff51725796d1.pdf
PDF File
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Top Skills
Customer Service Microsoft Powerpoint Customer Relationship Management Communication Skills Problem Solving Ms Office