Md Saddam Hussain

Customer Support Executive @ Optizentih Global Solution Private Limited

#Lalitha Building K G Halli Jalahalli West Bangalore- 560015 hussainals565@gmail.com 9162593901
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
2.7 Years
Profile Summary

I want to work with a progressive organization where I could utilize my knowledge & skills for mutual growth.

Work Experience
2025 – 2026
Customer Support Executive
Optizentih Global Solution Private Limited

Roles & Responsibilities:

  • Handle outbound customer calls
  • Convert customer inquiries into appointment bookings and sales
  • B2C Sales
  • Resolve customer queries professionally
  • Achieve daily sales & productivity
  • Maintain high standard of customer service
  • Update customer details accurately in the CRM
2024 – 2025
Customer Support Executive *(Contract Role)*
Rocket Learning (Ngo)

Roles & Responsibilities:-

  • Handle inbound & outbound AWC & student calls
  • Resolve the customer queries professionally
  • User Analytics Engagement (IT Work)
  • Achieve daily based targets
  • Maintain high standard of customer service
  • Update each and every customer details accurately in the CRM
2022 – 2024
Inside Sales Executive
Abhinav Enterprises Pvt.Ltd

Roles & Responsibilities:-

  • Handling inbound and outbound customer calls
  • Convert customer enquiries into booking and sales
  • Resolve customer queries professionally
  • Achieve daily sales and productivity targets
  • B2B Sales & B2C Sales
  • Maintain high standard of customer service
  • Field Work (Site visit)
  • Update each and every customer details accurately in the CRM
Education
Sambhram Academy Of Management Studies
Bachelor of Computer Application (Software Engineer) in General
2019 - 2022
R. K. K College
Intermediate in General
2011 - 2013
B. B. M High School
High School in General
2010 - 2011
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Resume
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Top Skills
Ai/ Ml Communication Skills Convincing Skills Crm Management Data Analyst Dbms: Sql/ Mysql Lead Generation Ms Excel, Ms Office, Ms Powerpoint, Ms Word Programming Language: C, C++, Ds, Java, Python Query Resolution Sales Software Engineer & Developer Tally Web Technologies: Html,Css, Javascript, Php