Himangsu Kumar
NA @ NA
Profile Summary
Experienced Automobile Service Professional
with over 12 years of expertise in workshop
operations, service management, customer
satisfaction, team leadership, and dealership
operations.
Skilled
in
DMS,
job
card
management, spare parts coordination, billing,
and service process improvement. A dedicated
and results-oriented professional with strong
problem-solving
and
leadership
abilities,
committed to achieving organizational goals
and delivering excellent customer service.
Work Experience
Managed Overall Workshop
Operations, Customer Service,
Vehicle Repairs, Warranty Claims,
Spare Parts Inventory, And Team
Performance. Supervised
Technicians And Service Advisors,
Ensured Timely Job Card
Opening/Closing, Billing,
Customer Satisfaction, And
Achievement Of Service Targets.
Experienced In DMS/CDMS,
Workshop Planning, Team
Management, And Handling
Automobile Service Operations
With Over 12 Years Of Experience.