Virender Singh Rana A

Telesales Executive @ Viva Money Pvt Ltd

No 131 1st cross parasuram garden 2nd floor lakshmipuram Halasuru bangalore virendersinghrana03@gmail.com 7349421830
Current CTC
4 LPA
Expected CTC
4 LPA
Notice Period
0 Days
Experience
3.2 Years
Profile Summary

To leverage over 3.5 years of telesales experience in a dynamic organization, contributing to sales growth through effective communication, lead conversion, and customer relationship management.

Work Experience
2024 – 2025
Telesales Executive
Viva Money Pvt Ltd

Job Description:

  • Contacted potential and existing customers to explain Viva Money’s credit line and personal loan offerings.
  • Educated customers on the features, benefits, and eligibility criteria of instant credit lines.
  • Guided users through the loan application process, including KYC, document upload, and approval stages.
  • Helped customers understand their credit limits, interest rates, repayment terms, and EMI plans.
  • Addressed queries regarding disbursement timelines, account linking, and usage of credit line via the Viva Money app.
  • Ensured customer satisfaction by providing clear, concise, and timely information.
  • Maintained accurate records of customer interactions and followed up regularly to close leads.
2022 – 2023
Telesales Executive
Justdial Pvt Ltd

Job Description:

Following that, I joined Justdial, where I worked for 1 years, gaining more experience inTelesales Executive

  • Promoted businesses online by offering Justdial’s digital advertisement solutions.
  • Approached and onboarded clients for subscription-based services to enhance their online visibility.
  • Provided clients with qualified business leads to help them grow their customer base.
  • Built strong client relationships by understanding their business needs and offering suitable promotional packages.
  • Consistently achieved monthly sales targets and contributed to team performance.
2020 – 2021
Telesales Excutive
Ola Cars And Electric Scooter

Job Description:

I began my career at Ola Cars and Bikes, where my role involved calling customers and inviting them to visit our vehicle expo events held locally over the weekends.

  • Contacted potential customers to invite them to Ola Cars expos organized on weekends near their location.
  • Explained the benefits of visiting the expo, including test drives, offers, and car options available.
  • Maintained daily call logs and ensured follow-ups with interested customers.
  • Helped generate footfall at events through effective tele-calling and persuasion techniques.
  • Built rapport with customers and guided them on locating the nearest expo venue.

Ola Electric Scooter – Experience Points:

  • Reached out to customers who had pre-booked the Ola Electric Scooter to guide them through the next steps in the purchase process.
  • Explained booking confirmation, payment procedures, delivery timelines, and documentation requirements.
  • Addressed customer queries related to product specifications, pricing, and delivery.
  • Ensured a smooth post-booking experience to increase customer satisfaction and retention.
  • Coordinated with backend teams to ensure timely updates and accurate information delivery.
Education
St. Anne'S Evening College
BA psychology in General
N/A - N/A
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a4ba5dc8a92f4345b2c05c69aecfae27.pdf
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Top Skills
Ability To Work As Individual As Well As In Group. Along With A Strong Work Ethic And Adaptability. Analytical Skillis Crm And Lms Good Communication Skills. Ms Office Problem Solving Quick Learning Ability.