CollegeDekho @ Academic Counsellor
Results-oriented sales and customer relationship professional with 8+ years of experience across academic counselling,
fintech relationship management, and sales. Experienced in lead generation, customer engagement, consultative selling,
target achievement, and post-sales support. Strong communicator with a customer-focused approach and experience
working across phone, email, and field channels.
Counsel prospective students and parents regarding academic and course opportunities.
Follow up with prospective customers and support them through the decision-making process.
Generate and manage leads through calls, emails, and structured follow-up.
Maintain strong customer relationships and provide post-enquiry support.
Managed customer relationships and supported business development activities.
Identified and generated new leads through calls, emails, and field visits.
Presented and promoted products/services to prospective customers.
Achieved monthly and quarterly sales targets through consistent lead conversion and follow-up.
Built and maintained strong customer relationships to improve customer satisfaction and retention.
Handled prospective customers and supported sales activities.
Followed up on leads and converted opportunities into sales.
Presented products/services and addressed customer requirements.
Supported achievement of monthly sales objectives through customer engagement and follow-up.