Senior Tele Collection Executive @ Crm
Dedicated Tele Collection Executive with 2.9+ years of experience in collections,
loan recovery, customer service, delinquency management, and repayment follow-
ups. Skilled in handling inbound and outbound collection calls, negotiating
repayment plans, resolving customer concerns, reducing overdue accounts, and
maintaining compliance with collection policies. Experienced in CRM systems, skip
tracing, payment tracking, and delivering high levels of customer service while
consistently achieving collection targets.
Job Description:
Achieved monthly recovery and collection targets while maintaining compliance.
Tele Collection Executive
Innova Solutions
Job Description:
Maintained accurate collection records and payment updates.
Collection Executive (Data Operations)
Tracxn Technologies Ltd
Job Description:
Managed assigned delinquent customer accounts.
Provided payment reminders and repayment options.
Verified customer information and documented all interactions.
Worked with internal teams to resolve loan-related issues.
Collection Associate
Mazuna Techno Bridge Pvt Ltd
Job Description:
Maintained professionalism while handling difficult conversations.
Prepared daily collection reports and met productivity goals.
No education history listed.