Undrajavarapu Padma Sri Supriya

CRM Executive @ Centro V Retail Limited

Unknown padmasrisupriya8688@gmail.com 8688913654
Current CTC
3.5 LPA
Expected CTC
4 LPA
Notice Period
7 Days
Experience
4.7 Years
Profile Summary

Dedicated and customer-focused professional with over 4 years of experience in Banking,
Sales, CRM, Customer Service, and Retail Operations. Strong communication, customer
relationship management, and reporting skills with hands-on experience in Microsoft Excel.
Seeking a challenging opportunity to contribute and grow professionally.

Work Experience
2023 – 2026
CRM Executive
Centro V Retail Limited

Handled inbound and outbound customer interactions through calls and chat support.

  • Resolved customer queries and complaints.
  • Executed customer engagement and promotional campaigns.
  • Prepared daily, weekly and monthly reports using Microsoft Excel.
  • Coordinated with the Logistics Department.
  • Prepared logistics invoice reports.
  • Maintained CRM records accurately.
2022 – 2023
Sales Associate
Essencea Info Serv Pvt. Ltd. (Indiamart)

Generated business leads.

  • Explained products and services.
  • Maintained customer relationships.
  • Achieved sales targets.
2021 – 2022
Credit Card Executive
Randstad Pvt. Ltd. (Rbl Credit Card Department)

Assisted customers with credit card products.

  • Resolved customer queries.
  • Achieved sales targets.
Education
Adikavi Nannayya University
B.Sc (MPCS) in General
N/A - 2020
Diploma in General
N/A - 2020
Intermediate in MPC
N/A - 2017
High School in General
N/A - 2015
Resume Preview
Resume
2bfd86ef89a744479bf2d4a1c15099c7.pdf
PDF File
Download Resume
Top Skills
Customer Query Resolution Team Collaboration Data Entry Microsoft Office Microsoft Excel Crm Software Communication Skills Customer Service Customer Relationship Management Sales & Client Relationship Management Time Management Problem Solving