Rendheep M K

Customer Care Executive @ Five Splash Infotech Pvt Ltd

Eastwood Township, Haralur, Bangalore, India rendheepmk1995@gmail.com 9567824277
Current CTC
2.5 LPA
Expected CTC
3.5 LPA
Notice Period
7 Days
Experience
1.9 Years
Profile Summary

Detail-oriented and logical Process Associate with over 3 years of leadership experience managing cross-functional teams across multiple business sectors. Proven expertise in multi-channel customer experience, operations, and visual communication. A proactive problem-solver with a strong drive for operational efficiency and continuous performance optimization.

Work Experience
N/A – Present
Customer Care Executive
Five Splash Infotech Pvt Ltd
  • Delivered top-tier customer support across phone, email, live chat, and digital channels, exceeding SLA targets.
  • Resolved complex customer queries and maintained meticulous documentation for quality compliance.
  • Collaborated with team leads to optimize telecommunications workflows and support chat response protocols.
N/A – Present
Sales Executive
Mini Agencies (Wholesale Distributor)
  • Built and sustained strong partnerships with key wholesale buyers, vendors, and regional channel partners.
  • Negotiated pricing structures and trade agreements to drive market penetration and revenue growth.
  • Coordinated with internal logistics and sales operations to align product availability with demand.
2017 – Present
Professional Creative Designer & Copywriter
Self-Employed
  • Designed end-to-end promotional assets including catalogs, branding packages, merchandise, and digital advertising.
  • Produced multilingual copywriting tailored to target audiences, enhancing brand visibility and engagement.
  • Managed complete visual content lifecycles from concept development to rendering and post-production.
Education
Arena Animation
Diploma in General
2025 - 2025
Jharkhand State Open School
Intermediate in General
2020 - 2021
High School in General
2015 - 2016
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Resume
586a811cc5f54b959382600976a381a5.pdf
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Top Skills
Telecommunication Time Management Crisis Management Negotiation Research & Copywriting Team Leadership Relationship Building Product Knowledge Effective Communication Active Listening Documentation Chat Support Creative Design