Anbu.A

Assistant Manager – VRM @ Equitas Small Finance Bank

3/60, Palli Vassal Street, Thiruvadhavur, Melur Taluk Madurai. Tamil Nadu – 625110 ANBU24620@GMAIL.COM 9042245910
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
3.3 Years
Profile Summary

Highly motivated professional with strong communication skills and proven
ability to handle and manage customer relationships effectively. Experienced in
understanding customer needs, resolving queries, and delivering excellent service
through clear and confident interaction. Adept at building trust, maintaining long-term
relationships, and ensuring high levels of customer satisfaction in a fast-paced banking
and service environment.

Work Experience
2026 – Present
Assistant Manager – VRM
Equitas Small Finance Bank

Managing business development activities and customer acquisition initiatives.

  • Building and maintaining strong client relationships to drive business growth.
  • Identifying new market opportunities and promoting banking products and services.
  • Coordinating with internal teams to ensure smooth customer onboarding and service delivery.
  • Achieving sales and performance targets while maintaining compliance with bank policies.
2025 – 2026
Relationship Manager – Virtual Sales
Hdfc Bank

Managed customer relationships for credit cards, retail loan assets, and insurance products

  • Provided personalized financial solutions through virtual channels (calls and digital platforms)
  • Generated and converted leads while maintaining longterm customer engagement
  • Ensured compliance with KYC, documentation, and bank policies
  • Coordinated with internal teams to ensure smooth processing and timely closure of cases
2024 – 2025
Marketing Professional
Dynamic Beneficial Accord Marketing Pvt. Ltd.

Promoted and sold company products by effectively representing customer and consumer needs

  • Built and maintained strong relationships with customers to increase brand awareness and drive sales
  • Communicated product features and benefits clearly to customers and consumers
  • Assisted in lead generation, followups, and conversion to achieve marketing targets
  • Ensured customer satisfaction through professional handling and aftersales support
Education
Alagappa University
MBA in Human Resources
N/A - N/A
Government Arts & Science College
BSc in Physics
2020 - 2023
M N U Jeyaraj Nadar Hr Sec School
Intermediate in General
2019 - 2020
Lakshmi Matric Hr Sec School
SSLC in General
N/A - 2018
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Resume
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Top Skills
Building And Maintaining Strong Client Relationships Technology And Digital Banking Cross-Selling Financial Products And Services (Loans, Credit Cards, Etc.) Customer Relationship Management (Crm) Handling Client Inquiries And Resolving Issues Efficiently Proficiency With Banking Software (E.G., Core Banking Systems, Crm Tools) Understanding Of Banking Regulations (E.G., Aml, Kyc, Fatca) Digital Banking Solutions, Including Mobile Apps, Online Banking Platforms Data-Driven Marketing And Automated Customer Engagement Ensuring Compliance With Federal And State Banking Regulations Identifying And Mitigating Potential Financial Risks Knowledge Of Fintech Tools And Innovations In Digital Banking Services Conducting Regular Audits And Ensuring Accurate Record-Keeping Identifying Customer Needs And Offering Personalized Banking Solutions Risk Management & Compliance