Mantasha Ujjer Shaikh

Telecalling / Customer Support Executive @

Kamraj Nagar, Ghatkopar East, Mumbai - 400077 mantashashaikh78621@gmail.com 9325802096
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
0.0 Years
Profile Summary

A dedicated and goal-oriented professional with 1 year of hands-on experience in calling and customer support. Seeking a position in a dynamic organization where I can apply my communication and problem-solving skills to contribute to team growth and customer satisfaction.

Work Experience
N/A – Present
Telecalling / Customer Support Executive
  • Managed high-volume incoming and outgoing calls with professional telephone etiquette.
  • Resolved customer queries effectively and provided accurate information regarding products and services.
  • Maintained clear and organized records of daily call logs, customer feedback, and follow-ups.
  • Demonstrated active listening and strong persuasive skills to deliver optimal service.
Education

No education history listed.

Resume Preview
Resume
a014880f83b841d6bb05b3b9cb2d0851.pdf
PDF File
Download Resume
Top Skills
Communication: Clear, Confident, And Professional Verbal Communication Skills Over Calls. Basic Computer Knowledge: Ms Office Basics, Internet Research, And Efficient Data Entry. Customer Service: Patient Query Resolution, Customer Satisfaction, And Relationship Building. Time Management: Efficient Multi-Tasking And Quick Adaptation To Workflow Requirements.