Barathi Kumar. S

Customer Service Representative @ Ienergizer

Unknown unknown_7997758937280573171@example.com
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
4.4 Years
Profile Summary

Experienced and reliable customer service officer with extensive experience providing assistance in a busy call centre setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone.

Work Experience
2022 – 2024
Sales Representative
Indiamart
  • Share the product information to the customers via call and chat, resolve the customer problems and generate leads.
  • Collected customer feedback from an average of 100 customers per year and made process changes to exceed customer satisfaction goals.
2019 – 2021
Customer Service Representative
Ienergizer
  • Answer an average of 100 calls per day in a high-volume call centre environment.
  • Resolve customer complaints and ensure calls are handled in a professional and prompt manner.
Education
Vsvn Polytechnic College
Diploma in Mechanical
N/A - 2017
Svv.Hr. Sec.School
Intermediate in General
N/A - 2015
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