Fariha Firdous

Customer Support Specialist @ Vyapar

Shivamogga, Karnataka fareehafirdose7@gmail.com 9019102203
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
1.5 Years
Profile Summary

Detail-oriented and motivated professional with experience in customer support, lead generation, and business operations. Skilled in communication, record management, problem-solving, and process handling. Quick learner with a positive attitude seeking opportunities in a reputed organization.

Work Experience
2025 – 2026
Customer Support Specialist
Vyapar

Job Description:

  • Assisted customers with software-related queries and issue resolution.
  • Maintained service records and customer documentation.
  • Coordinated with internal teams to ensure timely support.
2025 – 2025
Lead Generation Executive
Workindia

Job Description:

  • Managed employer hiring requirements and candidate coordination.
  • Maintained accurate records and daily reports.
  • Supported operational activities and follow-up processes.
2024 – 2025
Sales Associate Consultant
Policybazaar

Job Description:

  • Assisted customers with policy-related information and documentation.
  • Maintained accurate customer records and updates.
  • Ensured timely follow-up and query resolution.
Education
Government First Grade College
Bachelor of Commerce (B.Com) in General
N/A - N/A
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Top Skills
Communication Skills Customer Service & Query Resolution Data Management & Documentation Ms Office (Word Excel Powerpoint)