Rajesh Kumar Jena

Senior Service Technician @ Ola Electric

Bhadrak, Odisha, India rajeshjena9890@gmail.com 9668480727
Current CTC
4 LPA
Expected CTC
5.5 LPA
Notice Period
0 Days
Experience
2.4 Years
Profile Summary

Motivated Electrical and EV Service Professional with hands-on experience in electrical
maintenance, EV diagnostics, customer service, and technical training. Currently pursuing a
Diploma in Electrical Engineering and an EV Engineering course through Intellipaat. Skilled
in troubleshooting, preventive maintenance, battery systems, electrical safety, and technical
support. Known for improving service efficiency, reducing downtime, and delivering high-
quality customer service.

Work Experience
2025 – Present
Senior Service Technician
Ola Electric
  • Diagnose and repair EV systems and battery-related issues.
  • Perform preventive maintenance to improve vehicle reliability.
  • Train junior technicians and ensure safety compliance.
  • Handle complex battery diagnostics and replacements.
2024 – 2025
JST/SST / Service Advisor
Fluxxev
  • Diagnosed and repaired EV systems while maximizing vehicle uptime.
  • Improved customer satisfaction through effective technical support.
  • Streamlined workshop processes and mentored junior technicians.
2024 – 2024
Electrical Trainer
Sriguru Trust
  • Trained 50+ students in electrical systems and maintenance.
  • Conducted hands-on workshops and practical troubleshooting sessions.
  • Maintained training equipment and promoted safety practices.
2023 – 2024
Electrician
Fleetguard
  • Diagnosed and repaired electrical systems and control circuits.
  • Performed preventive maintenance and reduced equipment downtime.
  • Ensured compliance with safety standards and electrical codes.
Education
Diploma in General
N/A - N/A
Intellipaat
EV Engineering Program in General
N/A - N/A
Sriguru Trust
ITI Electrician Certification in General
2021 - 2023
Dhamnagar College
+2 Arts in General
2019 - 2021
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Resume
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Top Skills
Electric Vehicle Diagnostics Matlab Customer Service Motor Control Systems Technical Training Ms Office Preventive Maintenance Electrical Safety Electrical Troubleshooting Battery Systems Service Operations