Ashish Kumar Singh

Voice Process Associate @ Slakelot Corporation

RZ-243/5B, Raj Nagar Part 2, Palam Colony, South West Delhi-110077 ashishkv21@gmail.com 8292864938
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
0.0 Years
Profile Summary

Dedicated and confident professional seeking a position in customer service or backend sales, where I can
utilize my strong communication skills, client-handling expertise, and problem-solving abilities to contribute
to company growth and ensure customer satisfaction.

Work Experience
N/A – Present
Voice Process Associate
Slakelot Corporation
  • Handled inbound and outbound calls related to event inquiries, bookings, and services
  • Provided detailed information about event packages, pricing, venues, and schedules
  • Coordinated with clients to understand event requirements (type, date, budget, guest count)
  • Confirmed event details and followed up for approvals and payments
  • Resolved customer queries, complaints, and last-minute changes professionally
  • Scheduled appointments and coordinated calls between clients and event planners
  • Maintained accurate call logs, client details, and booking records in CRM systems
N/A – Present
Sales Executive
Grassroot Infra Pvt. Ltd.
  • Handled inbound and outbound client calls to promote real estate projects
  • Provided detailed information about property options, pricing, and documentation
  • Maintained customer follow-ups and ensured client satisfaction throughout the sales process
Education
Shaheed Bhagat Singh Evening College
B.Com in General
2021 - 2024
Intermediate in General
2020 - 2021
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Top Skills
Query Resolution & Follow-Up Excellent Communication & Interpersonal Skills Proficient In Ms Office & Crm Tools Customer Relationship Management Team Coordination & Time Management