Satish Reddy
Escalation Desk Executive @ Ola Cabs | Bengaluru
Escalated complex cases and updated records
satishwelcome48@gmail.com
6366257653
Current CTC
4 LPA
Expected CTC
4 LPA
Notice Period
30 Days
Experience
1.8 Years
Profile Summary
CORE SKILLS
Work Experience
N/A – Present
Escalation Desk Executive
Ola Cabs | Bengaluru
Job Description:
Escalation Desk Executive | Ola Cabs | Bengaluru
Managed customer escalations through calls and Gmail support.
Resolved ride, payment, refund and account issues.
Coordinated with internal teams.
Maintained SLA compliance and documentation.
N/A – Present
Customer Support Executive
Rupeek Fintech Pvt. Ltd. | Bengaluru
Job Description:
Handled customer queries and loan support.
Resolved issues through inbound calls.
Escalated complex cases and updated records.
Achieved quality targets.
Bachelor's Degree – Govt First Grade College, HSR Layout – Agara
PUC – Government PU College, Agara
SSLC – Jyothi Kannada High School, BTM Layout
Education
Satish Reddy B M
Satish Reddy B M in General
N/A - N/A
Resume Preview
Resume
522062c5f58b4becbbc410189a595b74.pdf
PDF File
Download Resume
Top Skills
Corporate Governance
Customer Relationship Management
Customer Service
Ms Office