Sharath Poojary

Professional @ Iprocess Pvt Ltd Consultant To Icici Bank Ltd

Bangalore sharathsharath2270@gmail.com 9148584751
Current CTC
3.5 LPA
Expected CTC
4 LPA
Notice Period
15 Days
Experience
3.1 Years
Profile Summary

I am seeking a good role in organization that provides me the scope for improvement which also
allows me to continue learning and perfecting my skills as I provide high-quality work, and
encourages me to flourish as a good experience about job and also great future for my work
line.

Work Experience
2022 – 2025
Iprocess Pvt Ltd Consultant To Icici Bank Ltd
  • Direct point of contact to the customers in solving the issue-based tickets.
  • Responsible for maintaining good relationship with clients with respect to their individual

banking needs.

  • Handled post-sale support including billing queries, transaction disputes, and reward

point clarifications, maintaining a 95% customer satisfaction rate.

  • Playing major role as a Personal Financial Advisor.
  • Assisted in conducting internal and external programs for customer feedback
Education
Dr B.B Hegde First Grade Collage
B.Com in General
N/A - 2020
S.V Pu College Gangolli
PUC in General
N/A - 2017
M.B.P Govt High School Gujjaddi
SSLC in General
N/A - 2015
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Resume
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Top Skills
Dedication And Commitment Towards My Work. Good Communication Skills And Presentation Skills. Ms Office, Ms Excel, Ms Powerpoint. Oracle Positive Attitude, Responsible, Sincere And Good Interpersonal Skills. Tally Erp 9 Team Facilitator And Motivation. Thrive On Working In A Challenging Environment. Willingness To Learn And Take Initiatives.