Senior Call Center Representative @ Cogent E Service
Dedicated and experienced Call Center Representative with over 5 years in the industry. Proven track record of delivering exceptional
customer service and support in fast-paced environments. Skilled in resolving customer inquiries, managing complaints, and training new
staff. Committed to continuous improvement and creating positive customer experiences.
Led a team of call center representatives to achieve performance targets and enhance customer satisfaction. Handled escalated calls,
provided solutions, and analyzed customer feedback to improve service quality.
Call Center Representative
Shaadi.com
Provided high-quality support to customers by addressing inquiries and resolving issues promptly. Developed a strong rapport with customers
and maintained detailed records of interactions.
MIS Operator
CIDCO.Org
Reporting Daly updates number of passengers & medically Daly reporting update