Preeti Singh

AFG Business Solutions (India) Pvt. Ltd @ Afg Business Solutions (India) Pvt. Ltd

Mumbai preet9136236617@gmail.com 8097931543
Current CTC
3 LPA
Expected CTC
4.2 LPA
Notice Period
0 Days
Experience
3.5 Years
Profile Summary

To obtain a challenging position in a reputed organization where I can utilize my skills, knowledge, and
experience while contributing to the growth and success of the organization.
●​
Good oral and written communication skills.
●​
Quick learner with a willingness to learn new skills and processes.
●​
Ability to work effectively both independently and as part of a team.
●​
Self-motivated and responsible professional.
●​
Experience in customer service, academy operations, BPO, and collection-related processes.

Work Experience
2023 – Present
AFG Business Solutions (India) Pvt. Ltd
Afg Business Solutions (India) Pvt. Ltd

Handling collection-related activities and customer interactions.

Following up with customers regarding outstanding payments.

Maintaining records and ensuring timely resolution of collection cases.

Communicating with customers professionally to resolve payment-related queries.

2022 – 2023
Athena BPO Pvt. Ltd

Handled customer-related processes and queries.

Maintained effective communication with customers.

Worked according to assigned process requirements and targets.

2021 – 2022
Amigo Academy

Managed day-to-day activities and coordination.

Communicated with students/customers and handled routine queries.

Supported smooth functioning of academy operations.

2018 – 2021
Dr. AquaGuard Water Purifier (Euro Service)

Handled customer interactions and service-related activities.

Coordinated with customers regarding service requirements.

Maintained professional communication and supported customer satisfaction.

Education

No education history listed.

Resume Preview
Resume
fc0cfba322ea4907acca786d7eaa16e9.pdf
PDF File
Download Resume
Top Skills
Time Management Quick Learning Customer Service Follow-Up & Coordination Collection Process Communication Skills Teamwork Problem Solving Customer Handling