• Led business development initiatives, including the implementation

of All cloud LMS.

• Validated loan details, including amounts, tenures, and repayment

schedule, to ensure compliance.

• Monitored co-lending ROI and schemes, providing actionable

insights for financial optimization.

• Coordinated with insurance providers to create and issue customer

specific policies.

• Reconciled financial ledgers such as dealer accounts and margin

money, ensuring transparency.

• Developed and presented performance reports to senior

management for strategic planning.

• Conducted credit evaluations, including generating CIBIL reports

and verifying CAMs.

• Issued delivery orders to dealers, ensuring smooth coordination

and accurate documentation.

• Managed case assignments and internal file updates, enhancing

operational efficiency.

• Collaborated with sales teams to resolve issues and achieve

monthly performance targets.

• Optimized customer relationship management processes,

improving satisfaction and retention.