• Trained new team members on product knowledge and effective sales techniques
• Maintained performance reports and shared updates with management
• Led a team of sales executives to achieve revenue and lead-conversion targets.
• Organized team meetings to discuss strategies and resolve customer objections.
• Maintained daily reports on sales performance, lead conversion, and revenue growth.
• Managed store and field teams for telecom product sales including Broadband, Corporate SIMs, and Hotspot Devices.

Handled customer service inquiries & Team queries

Maintained sales reports, performance trackers, and coordinated with management

Maintained daily MIS reports and tracked individual performance for improvement.

• Ensured high customer satisfaction through timely response and service quality.