Balaji R

Inside Sales Executive @ Kent Ro Systems

New Delhi balajish2003@gmail.com 8608369815
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
3.2 Years
Profile Summary

A dynamic and customer-focused professional with over two years of experience in inside sales, customer support, and telesales. Skilled at building client relationships, achieving sales targets, and delivering exceptional service. Currently pursuing a Bachelor of Commerce to enhance business and financial acumen while continuing to contribute to organizational growth.

Work Experience
2024 – Present
Inside Sales Executive
Kent Ro Systems
  • Engaging with customers in-store to promote Kent RO products and demonstrate key features.
  • Converting walk-in customers into buyers through need-based product recommendations.
  • Maintaining strong product knowledge to explain technical specifications clearly.
  • Managing after-sales service coordination and ensuring customer satisfaction.
  • Achieved 150% of monthly sales targets for three consecutive months.
  • Collaborating with area managers to plan local promotional campaigns.
2023 – 2024
Inside Sales & Customer Support Executive
Autosense India
  • Handled inbound customer inquiries and assisted in product selection and order placement.
  • Collaborated with sales teams to increase lead conversion by 25%.
  • Provided product demonstrations and troubleshooting guidance over calls.
  • Maintained accurate CRM records and handled post-sale customer feedback.
  • Ensured quick and professional resolution of complaints to maintain satisfaction levels.
2022 – 2022
Telesales Executive
Hello Money India
  • Contacted prospective clients to promote financial loan products.
  • Achieved consistent sales quotas and received recognition for top conversion rates.
  • Managed customer relationships and follow-ups to close deals effectively.
Education
G.D. College, Begusarai
Bachelor of Commerce (B.Com) in General
2024 - N/A
Jai Gopal Garodiya Hr. Sec. School, Chennai
Intermediate in General
2022 - 2022
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Top Skills
Crm & Lead Management Inside Sales & Customer Support Ability To Learn Quickly And Adapt To New Challenges. Team Collaboration & Target Achievement Strong Customer Service And Relationship-Building Skills. Proven Team Player With Leadership Potential. Communication & Interpersonal Skills Sales & Marketing Strategy Excellent Communication And Negotiation Skills. Problem Solving & Quick Learning