CSM @ /Cic/ Lombard General Insurance
Motivated professional focused on streamllnlng service procedures and maximizing team productivity. Consistent In satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment In balancing customer, employee, and company objectives.
Job Description:
Negotiated coverage, policy pricing and service delivery during meetings with customers, agents, or brokers.
Maintained accurate records of all transactions handled by the department.