DigiCall (Karvy) Pvt. Ltd @ Team Leader
Motivated and adaptable professional with 7+ years of
experience in customer service and Tele Sales. Skilled in
support. Seeking opportunities as a Receptionist / Office
Assistant / Back Office Executive where I can utilize my
organizational skills, computer knowledge, and customer
relationship expertise to contribute to business efficiency
and client satisfaction.
records for follow-up and reporting purposes.
Performed outbound calls for customer engagement and follow-ups.
Performed outbound calls for customer engagement and follow-ups.
Promoted services and handled customer concerns.
Promoted services and handled customer concerns.
Kept systematic records for follow-up and reporting purposes.
Kept systematic records for follow-up and reporting purposes.
Cogent E-Service Pvt. Ltd. - Telecaller
Managed inbound calls, resolving customer queries
Managed inbound calls, resolving customer queries efficiently.
Managed inbound calls, resolving customer queries efficiently.
efficiently. • Maintained updated customer
Maintained updated customer information in system records.
Maintained updated customer information in system records.
information in system records. • Delivered excellent
Delivered excellent service, ensuring high customer satisfaction.
Delivered excellent service, ensuring high customer satisfaction.
service, ensuring high customer satisfaction.