Birgonda

Service Advisor – Executive @ Ve Commercial Vehicles Ltd

Chalakapur (P), Bhalki (T), Bidar (D) birgonda18@gmail.com 6362006401
Current CTC
4.5 LPA
Expected CTC
5.5 LPA
Notice Period
30 Days
Experience
5.6 Years
Profile Summary

Motivated and customer-focused Automobile Service Advisor with strong knowledge of vehicle maintenance and
repair processes. Seeking to contribute my technical understanding and communication skills to deliver excellent
service and enhance customer satisfaction.

Work Experience
2025 – Present
Service Advisor / Relationship Manager – Executive
Sireesh Auto Pvt. Ltd (Mahindra Passenger Vehicle Service)
  • Managed service appointments and customer follow-up.
  • Handled billing, payments, and service reminders.
  • Maintained customer records and service history.
2023 – 2025
Service Advisor – Executive
Ve Commercial Vehicles Ltd
  • Coordinated service scheduling and customer delivery.
  • Processed warranty claims per manufacturer guidelines.
  • Ensured timely vehicle delivery and customer satisfaction.
2021 – 2023
Technician & Service Advisor – Executive
Jubilant Motor Works Pvt. Ltd (Morris Garages Service)
  • Greeted customers and understood vehicle concerns.
  • Prepared job cards and explained service estimates.
  • Coordinated with technicians and updated customers on progress.
  • Promoted value-added services (wheel alignment, detailing, extended warranty).
  • Achieved monthly service revenue and satisfaction targets.
Education
S J.(Govt) Polytechnic Bengaluru-560001
Diploma in Mechanical Engineering
N/A - 2019
G H S Torna Tq:Aurad,Dist:Bidar
Secondary SSLC in General
N/A - 2016
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Top Skills
Follow-Up And Delivery Coordination Estimation & Cost Explanation Basic Automotive Diagnostic Tools Crm And Dms Software Warranty Claim Processing Upselling Amc / Extended Warranty Job Card Preparation Insurance Coordination Customer Service & Relationship Management Team Coordination Ms Office (Excel, Word, Outlook) Dealer Management System (Dms) Vehicle Inspection & Diagnosis Service Scheduling