Harish Chandra Parida
Installation, servicing, and repair technician @ V-Guard Crompton Service Centre
Profile Summary
To obtain a responsible and Challenging position in a Professionally managed organization with 5 years6 month overall Experience, looking forward to an Opportunity where I can enhance And refine my educational abilities professionally by extending my service to a progressive organization, applying the knowledge gained so far where it is to be applied, as well as my personal development too.
Work Experience
I work as a Sales Executive at Khatabook, helping customers apply for business loans and personal loans.
My responsibilities include identifying potential customers, explaining loan products, collecting and verifying documents, assisting with loan applications, following up until loan disbursement, and maintaining strong customer relationships to achieve sales targets.
Verify customer eligibility and collect genuine KYC documents only.
Explain the loan amount, interest rate, tenure, processing fees, and repayment terms honestly 1never make false promises.
Keep all customer information confidential and use it only for official business purposes.
Do not pressure, threaten, abuse, or harass customers. Collections and follow-ups must be polite and respectful.
Contact customers only during permitted hours and avoid disturbing them during inappropriate situations.
Do not collect cash unless company policy specifically allows it, and always provide proper
receipts when payments are accepted
Always wear your company ID card and behave professionally with customers.
Acquired and onboarded new transporters, fleet owners, and logistics partners onto the BlackBuck digital platform.
Handled both B2B and B2C clients to promote BlackBucks services including freight booking, fuel cards, FASTag, GPS tracking, and financial products.
Generated leads through field visits, cold calling, and referrals, and converted them into active customers.
Explained product features, pricing, and benefits to customers and closed sales deals.
Installation, maintenance, and repair of electrical and mechanical systems in naval vessels and dockyard facilities.
Troubleshooting and rectifying faults in power supply, control panels, motors, lighting, and communication systems.
Carrying out preventive and corrective maintenance as per naval safety and operational standards.
Reading and interpreting electrical drawings, wiring diagrams, and technical manuals.
Testing equipment and systems using meters, insulation testers, and other diagnostic tools.
Ensuring compliance with safety regulations, quality standards, and dockyard protocols.
Supporting ship refit, overhaul, and commissioning activities.
Coordinating with engineers and supervisors for timely completion of maintenance tasks.
Maintaining job reports, maintenance logs, and inventory of tools and spare parts.
Assisting in inspections and audits related to naval equipment and dockyard operations.
Installation, servicing, and repair of V-Guard and Crompton electrical appliances including stabilizers, fans, pumps, water heaters, inverters, and wiring systems.
Diagnosing electrical and mechanical faults using testing tools and repairing products as per company standards.
Performing preventive maintenance to ensure proper functioning and extend product life.
Attending customer complaints and providing on-site and in-center technical support.
Replacing defective parts and ensuring quality workmanship.
Maintaining service records, job cards, and spare part usage.
Following safety standards and company guidelines while performing all electrical work.
Coordinating with the service team for timely job completion and customer satisfaction.
Providing technical guidance to customers on proper usage and maintenance of products.