Avinash Ghanshyam Verma

Team Leader / Customer Service @ Athena Bpo Pvt. Ltd.

shree sainath tekdi vibhag varsha nagar vikhroli park site near sbi atm pincode : 400079 vavinash629@gmail.com 9326148682
Current CTC
3 LPA
Expected CTC
4.2 LPA
Notice Period
0 Days
Experience
6.0 Years
Profile Summary

Results-driven operations professional with 5+ years of experience in Banking, Credit Cards,
Skilled in operations, compliance, KYC, and customer service. Strong ability to meet targets and
work under pressure.

Work Experience
N/A – Present
Team Leader / Customer Service
Athena Bpo Pvt. Ltd.
  • Managed team performance and achieved sales targets
  • Maintained lead quality and ensured KRA achievement
  • Provided team training and support
N/A – Present
Sales Executive
Athena Bpo Pvt. Ltd. (Icici Credit Card)
  • Achieved daily sales targets
  • Maintained lead quality and follow-ups
Education
Bachelor of Management Studies (BMS) in General
N/A - 2020
Intermediate in General
N/A - 2016
High School in General
N/A - 2014
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Resume
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Top Skills
Analytical Thinking Basic Data Management Communication Dedication Ms Office (Word, Excel) Proactive Approach