Mohd Shaquib Kaleem

Operations Manager @ Vairam Enterprises

Chennai mohdshaquib8@gmail.com 9531841703
Current CTC
4.5 LPA
Expected CTC
4.5 LPA
Notice Period
0 Days
Experience
7.6 Years
Profile Summary

Results-oriented professional with experience in relationship management, customer interaction, business operations and client coordination. Strong interest in Sales and Business Development with good communication, relationship-building and follow-up skills. Experienced in handling customers, understanding requirements, maintaining professional relationships and supporting business operations. Seeking a Sales / Business Development role where strong interpersonal skills and a target-oriented approach can contribute to business growth.

Work Experience
2023 – Present
Operations Manager
Vairam Enterprises
  • Coordinate day-to-day business operations and ensure smooth execution of customer and business requirements.
  • Interact with customers and stakeholders to understand requirements and provide timely support.
  • Coordinate with internal teams to ensure timely completion of operational and customer-related activities.
  • Maintain professional relationships with clients and support business development opportunities.
  • Handle follow-ups, issue resolution and coordination to improve customer satisfaction.
  • Support reporting, record maintenance and operational planning.
2019 – 2022
Relationship Manager
Trade Plus
  • Managed customer relationships and handled customer requirements professionally.
  • Generated and followed up on business leads and prospective customers.
  • Explained products/services to customers and assisted them in making informed decisions.
  • Maintained regular customer follow-ups to improve engagement and conversion opportunities.
  • Built strong customer relationships through effective communication and service support.
  • Maintained customer records and provided timely updates and assistance.
Education
Guru Mann Fitness Academy, California
Certificate in Personal Trainer, Nutritionist & Supplement Consultant
N/A - 2018
Hindustan University
B.Tech in Automobile Engineering
N/A - 2017
National Institute Of Open Schooling
10+2 in General
N/A - 2013
Carmel Senior Secondary School, Andaman & Nicobar
High School in General
N/A - 2010
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Top Skills
Follow-Up & Conversion Problem Solving Client Communication Team Player Communication Skills Team Coordination Sales & Business Development Customer Relationship Building Negotiation & Convincing Skills Self-Motivated Customer Acquisition Growth Mindset Target-Oriented Approach Lead Generation & Follow-Up Need Identification & Product Presentation Quick Learner Business Development Support Positive Attitude Relationship Management Customer Handling & Query Resolution