Kagiri Vijaya Kumar

Oparation @ Tele Performance

#60, 12th main road, natraja layout,JP nagar 7th phase, Bengaluru, 560078 vijaykagiri98@gmail.com 7675965866
Current CTC
0 LPA
Expected CTC
0 LPA
Notice Period
30 Days
Experience
11.3 Years
Profile Summary

Seeking an entry-level position where I can apply my strong work ethic, enthusiasm, and willingness to learn to contribute effectively to the team.

Work Experience
N/A – Present
Oparation
Tele Performance

Job Description:

  • Collection work begins with identifying accounts where payments are overdue. This involves reviewing records and determining which accounts require attention.
N/A – Present
Sales
Invencio

Job Description:

  • Respond to telephone inquiries, providing

quality service to customers and associates

inquiring about the availability of products or

status of orders.

  • Listen attentively to caller needs

to ensure a positive customer experience.

  • Access electronic and paper cataloging systems

to look up product information and availability

N/A – Present
Operation
Teleperformance

Job Description:

  • as a collection agent I attend atleast 250 call

per day.

  • I know about CRM(customer

relationship management) find different types of

customers.

  • call to the customer providing

information about the product, receiving

customers problem feedback.

  • followup the

customer feedback fixing date and time

N/A – Present
Sr.Financial advisor
Dpdzero

Job Description:

  • recovering overdue payments from individuals or businesses, often by communicating with debtors, negotiating

payment plans, and ensuring compliance with legal and company policies.

  • emphasize your skills in debt

recovery, customer negotiation, and communication, particularly related to handling delinquent accounts.

  • Quantify your experience in collecting payments, reducing delinquency rates, and managing accounts.
  • For

example, mention the percentage of accounts you successfully collected on or the amount of debt you

recovered.

Education
Krishna University
BHM in General
N/A - N/A
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Top Skills
Leadership Problem Solving Teamwork And Collaboration. Time Management