Vikas

Sales Process Executive @ Cogent E-Services Ltd.

Bangalore, KA - 560100 Vikas9779046096@gmail.com 6283043420
Current CTC
4.2 LPA
Expected CTC
4.5 LPA
Notice Period
15 Days
Experience
2.0 Years
Profile Summary

Target-driven and customer-focused Sales & Operations Associate with 2+ years of industry experience in high-growth
FinTech and Electric Vehicle (EV) sectors. Recognized for exceptional customer relationship management, sales funnel
optimization, consumer loan underwriting, and client onboarding. Proven track record managing end-to-end sales pipelines for Ola
Electric, resolving client objections, and consistently achieving 100%+ monthly sales targets.

Work Experience
N/A – Present
Sales Process Executive
Cogent E-Services Ltd.
  • Spearheaded outbound & inbound sales consultations and lead conversions for the Ola Electric (Ola EV) portfolio.
  • Conducted comprehensive product demonstrations highlighting battery specifications, charging setup, and subsidy schemes.
  • Managed test-ride scheduling, buyer document processing, and rapid follow-ups to maximize conversion ratios.
  • Maintained precise lead pipeline tracking within CRM, resulting in zero customer leakage and high SLA compliance.
N/A – Present
Sales & Operations Associate
Home Credit Finance Ltd.
  • Consulted retail clients on consumer loans, flexible EMI structuring, and tailored financial options.
  • Conducted rigorous customer KYC verification, identity authentication, and initial credit document underwriting.
  • Collaborated with channel retail managers to cross-sell financial products and consistently surpass monthly disbursement goals.
N/A – Present
Process Associate
Intelenet Global Services
  • Delivered frontline customer support, resolving technical and billing inquiries under strict SLA and FCR benchmarks.
  • Logged interaction records and customer feedback in internal CRM systems with 100% data fidelity.
Education
Pseb Senior Secondary School College
Intermediate in General
N/A - N/A
Govt High School
High School in General
N/A - N/A
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Top Skills
End-To-End Sales Pipeline Ms Excel / Reporting Client Communication Escalation Resolution Objection Handling Team Collaboration Customer Relationship Management (Crm) Negotiation & Closing Ev Product Pitching Sla Management Time Management Kyc Audits Consumer Loan Verification Lead Conversion