Candidate Profile | TalentVault

Manu B

During My Time As A Tele Collection Specialist @ Hdfc Bank In India From

building yallamma temple road bsmanu1998@gmail.com 9686375362

Current CTC

0 LPA

Expected CTC

0 LPA

Notice Period

30 Days

Experience

1.6 Years

Profile Summary

To successfully work for an organization with utmost sincerity and dedicate
to enhance my knowledge and skills

Work Experience

2021 – 2023

During My Time As A Tele Collection Specialist

Hdfc Bank In India From

Tele collection
HDB financial services / Karnataka, india, Bengaluru
During my time as a Tele collection at HDB financial services in Karnataka, India
from 2021-09 to 2023-04, I was responsible for effectively communicating with
customers to collect outstanding debt and ensure timely payments. This role
required strong negotiation and problem-solving skills, as well as the ability to
build rapport with customers.
Contacted customers to discuss overdue payments
Negotiated payment plans and settlements
Maintained accurate records of all communication
Achieved monthly collection targets
Tele collection
HDFC BANK / India, Bengaluru
During my time as a Tele collection specialist at HDFC BANK in India from
April 2023 to September 2023, I was responsible for managing and collecting
overdue payments from customers. This role required strong communicati
on skills, attention to detail, and the ability to handle difficult situations with
professionalism and empathy.
Maintained accurate records of all collection activities.
Negotiated payment plans with delinquent customers.
Reduced overall delinquency rate by 15%.
Communicated effectively with customers via phone and email.
Collaborated with other departments to resolve customer issues.
Tele collection
Dpd zero technologies / India, Bengaluru
During my time as a Tele collection at Dpd zero technologies, I was responsible
for managing a portfolio of delinquent accounts and contacting customers
to collect overdue payments. I utilized strong communication and negotiation
skills to build relationships with customers and facilitate successful payment
resolutions. Additionally, I maintained accurate records of all collections
activities and followed company policies and procedures to ensure compliance.
Managed delinquent accounts
Contacted customers for payments
Utilized communication and negotiation skills
Maintained accurate records
DECLARATION
I do here by confirm that the information stated above is true to the best of my
knowledge.
Place: Bangalore
Manu B S

Education

Gfgc College

B.Com in General

2016 - 2020

Pu College

Govt. Pu College Madivala Bengaluru, in General

2014 - 2016

High School

High School in General

2011 - 2014