Experience in branch operation and sales & marketing

• Building relationships with customers, fleetowners,workshops, and mechanics.
• Promoting and selling genuine Tata parts.
• Identifying customer requirements and recommending suitable spare parts.
• Achieving sales targets and increasing parts business.
• Following up on enquiries, quotations, and orders.
• Ensuring parts availability and coordinating with the warehouse/store team.
• Handling customer complaints and resolving issues.
• Educating mechanics and customers about genuine parts benefits.
• Monitoring competitor products and market trends.
• Collecting payments and maintaining customer records when required.