Professional @ Infinity Eservices Pvt. Ltd.
Motivated and results-driven
professional with 4 years of combined
experiences in customer support,
operation coordination, and key
account management. Skilled in CRM
handling, and client communication.
Strong ability to manage multiple
tasks, ensure timely service delivery,
maintain customer satisfaction
Conducted outbound calls to customers after vehicle servicing
Maintain accurate customer interaction record and feedback
Ensured high standard of customer experience through
Guided farmer on the proper use of pesticides, including
Providing information and support to farmer regarding crop
Coordinated immediate assistance by arranging expert/doctor
Managed key client accounts and served as the primary point
Registered and tracked customer issues through CRM system
Coordinated with technical teams to assign and deploy
Handled GPS device sales and supported clients in product
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