Sales & Operations Executive @ Tvs Credit Services Limited
Results-driven Sales and Operations Executive with 16 months of experience in consumer finance sales and loan processing. Skilled in outbound/inbound sales calling, EMI pitching, lead conversion, document verification, and case processing. Strong communicator with proven ability to achieve targets and ensure smooth loan disbursement coordination.
Managed high-volume outbound and inbound sales calls to promote EMI finance schemes.
Converted customer leads into successful loan disbursements through effective pitching and follow-ups.
Explained loan terms, EMI structures, and repayment plans to customers.
Performed document analysis, KYC verification, and end-to-end loan case processing.
Forwarded verified cases to the Credit Manager team for approval (Stage 1).
Coordinated with the Disbursal Authorization team for final loan release (Stage 2).
Maintained strong customer relationships to ensure repeat business and referrals.
Assisted in resolving customer and employee-related issues through professional communication.
Ensured compliance with company policies and documentation standards.
Managed high-volume outbound and inbound sales calls to promote EMI finance schemes.
Converted customer leads into successful loan disbursements through effective pitching and follow-ups.
Explained loan terms, EMI structures, and repayment plans to customers.
Performed document analysis, KYC verification, and end-to-end loan case processing.
Forwarded verified cases to the Credit Manager team for approval (Stage 1).
Coordinated with the Disbursal Authorization team for final loan release (Stage 2).
Maintained strong customer relationships to ensure repeat business and referrals.
Assisted in resolving customer and employee-related issues through professional communication.
Ensured compliance with company policies and documentation standards.